Shipping Protection

It was a breeze of delivery and we had no issues receiving our products in perfect condition. Epic Kidz team do care about their customers and goes above and beyond to make us feel like family. Thank you

We have a few playcouches from different companies, but we keep coming back to buy supplemental pieces from epic kids play because they are such great quality, AMAZING CUSTOMER SERVICE!!!, fast shipping and genuinely my kid loves the arches and slides they make our playroom come alive! Highly highly recommend!

Our 2 year old autistic son gets so much fun out of sliding down the wedges and playing games in different fort structures. There's so many choices on the market right now and we really took our time researching before making the leap with Epic Kidz. I'm so incredibly grateful we went with this company because the owners are honest, kind, and effortless to communicate with. This has been the best investment for us as it's used daily and our son is now starting to engage in pretend play! Wholeheartedly recommend.

I just ordered an accessory for our fort building set! I also ordered the building manual for my niece (who has the 12 piece set). I received a very quick response to confirm which building idea manual that we wanted! I so appreciated the check in! What excellent customer service to personally check and make sure no error was made! We love the products and now we love the customer service even more! Thank you for taking such good care of your customers!

Shipping protection is important in my opinion because each time we have ordered, the order was shipped to our house.. but things happen and get misplaced, damaged etc. For those reasons, I think it's important to have shipping protection for all orders! You just NEVER KNOW.